After filling my new home with all Samsung products for thousands of dollars, I am kicked to the curb after only three years and my 2300 dollar fridge is not functioning properly. Doesnt seem to be a good fix available. I placed a separate temperature sensor in the freezer section and the temperature throughout the day varied from about 30 degrees to 14 degrees. Samsung fridge temperature sensor/ cooling fan pro... Samsung fridge temperature sensor/ cooling fan problem. The ice causes the fan to freeze up. They simply referred me to an approved service centre which I would be paying out of pocket for. This too is my story with my Samsung refrigerator. I'll check if there are any reported issues in our internal resources. I will go to great lengths on social media platforms to make sure this goes global. Should I waste $400 to $500 bucks on a possible solution on a 4 year old fridge that is maybe worth a grand now? In the "Send To" box, fill in "Community_Moderator" to send the message to me, and then you can enter your content! Samsung refrigerator temperature display is blinking. As the fridge only had a 1 year warranty we called a repairman (cost $370) who had to take apart the whole rear of the fridge to defrost it and replace the temp sensor. Based on many posts, and the lawsuit, I am doubtful that the service guy would even solve the problem. It could also be because a door has been left open. He advised this is a common problem with Samsungs. How can Samsung think they can get away with this and drown the complaints of customers who innocently bought an appliance for long term use, but instead have to deal with this issue year 2/3 of purchase. Unacceptable! Fridge was working fine for about 2 weeks and is now making the same noise. The ice causes the fan to freeze up. I was hoping I could replace some parts myself, like a temp sensor and defrost assembly, to fix the problem - maybe?? I'd love to get you in touch with our service team so that we can get your fridge issue sorted out! That's all I got for the 80 bucks - just a quote. It does't take much to find thousands of same complains on google. The temperature shown for the refrigerator is correct (38 degrees), but the freezer shows -10 degrees. Thanks for the post. And everything has begun to thaw. A quick google search online and it seems to be a common problem with Samsung fridges. We'll check for the details. Samsung refrigerator temperature display is blinking. A blinking temperature display is trying to get your attention, typically because the temperature is too high and things need to cool down. The customer service experience has been horrible and they do not stand behind their products. Please share the links. Id like to update with my offered resolution from Samsung. Certainly do not purchase a fridge. Recently the cooling fan began making alot of noise and then stopped. i had a tech guy come by yesterday and for $80 bucks and maybe ten minutes of his time, tell me that for $280 plus parts and taxes he would work on it! If you log onto the web community (www.r1.community.samsung.com), there's a little mail icon in the top right corner of the screen. I attempted to speak with someone on Samsung chat and was dealing with “Mike.” Obviously I did not get much help as you can see below. We thought maybe it had fixed itself but then we saw the fridge was only cooling to about 10 degrees. I have checked my internal resources and see that there are no reported issues on your model number. In fact the service person that they use told me he gets these calls all the time. After speaking with four different persons and finally getting escalated to the highest executive service centre, a secret email at firstname.lastname@example.org, I was advised “we are sorry, but as your one year manufacturer warranty is up, there is nothing we can offer and your case has been closed. Fridge was working fine for about 2 weeks and is now making the same noise. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Good advice! The links you have shared is US Samsung link. As the fridge only had a 1 year warranty we called a repairman (cost $370) who had to take apart the whole rear of the fridge to defrost it and replace the temp sensor. “Mike” closed the chat immediately after his last comment. To anyone thinking of buying Samsung appliances, please think twice. Sounds like contacting Samsung directly is a waste of time. Could I please ask that you privately message me your contact details (name, phone number, email) so that I can pass them on? Is there any damage to the door seal of the Fridge? He advised this is a common problem with Samsungs. Click that, and then click "New Message" also in the top right corner. My Samsung fridge RF26J7500SR//AA is three years old (June 2015) and it cost 2299 plus tax. Simply plug Samsung fridge problems or customer support into a search each and see what comes up. I have double checked my internal resources and see that there are no reported issues in Samsung Canada.
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